HBi Auto · Mocksville, NC
Enjoy Owning Your Porsche or Exotic Again.
Concierge Porsche, Ferrari, McLaren, Lamborghini, and Exotic service in North Carolina with enclosed pickup, 111 point inspection and a 36 month warranty.
Maintenance schedule
What's due on your Porsche?
Pick your car and miles to see what's due next: our recommendation or the factory schedule. No prices, no sign-up.
HBi Was a Service Company Before It Was a Dealership.
HBi started by servicing, repairing, and restoring Porsche, Ferrari, McLaren, Lamborghini, and other exotic vehicles for enthusiasts who wanted more than a generic repair-shop experience. Before we ever sold cars, clients trusted us to diagnose problems, correct previous repairs, and help them understand what their vehicles actually needed.
Again and again, owners brought us cars that had been serviced without a complete plan. One concern had been addressed, but the rest of the vehicle had not been properly evaluated. Important maintenance was missed, repair history was unclear, and owners were left reacting to problems instead of confidently planning for them.
What we do
Every Porsche, from the 356 to the 992
- Air-cooled 911 & 3561948–1998
- 986 Boxster / 996 9111997–2005
- 987 / 997.12005–2008
- 997.2 / 987.22009–2012
- 991 / 9812012–2019
- 992 / 7182017–today
- GT carsGT2 · GT3 · GT4 · RS
- Cayenne · Macan · PanameraAll generations
- Oil service and scheduled maintenance
- PDK and manual transmission service
- IMS bearing inspection and replacement
- Brakes, including PCCB
- PIWIS diagnostics, coding and adaptations
- Pre-purchase inspections
How it works
5 steps, no surprises
- 01RequestTell us the car and what it needs. Photos help.
- 02Pickup or drop-offEnclosed pickup for qualifying clients, or bring it to Mocksville.
- 03Diagnose & approveFactory diagnostics, then a written plan. Nothing is done without your OK.
- 04Repair & QCManufacturer procedures, a road test and a quality check.
- 05Back to youCleaned up, with a digital record of the work.
Owners ask
Common questions
Are you an independent Porsche mechanic near me?
Yes. HBi is an independent Porsche and exotic specialist in Mocksville, NC, serving owners across North Carolina. For qualifying clients we coordinate enclosed pickup and delivery, so distance from the shop matters less.
Do you do Porsche oil changes and scheduled maintenance?
Yes — oil service, intermediate and major services, brake fluid, spark plugs, PDK fluid and the rest of the maintenance schedule, using manufacturer procedures and diagnostics.
Can you repair or service a PDK or manual transmission?
Yes. We diagnose and service PDK and manual gearboxes, including fluid service, clutch work and transmission faults, and we code and adapt with PIWIS after repairs.
Do you do pre-purchase inspections (PPI) on Porsches?
Yes. A PPI covers the car top to bottom, including a PIWIS scan and over-rev data where it applies, so you know what you are buying.
My Porsche says "Engine control fault – consult a workshop". What should I do?
Book a diagnosis. A PIWIS scan shows which system logged the fault and why, and we explain the fix in writing before any work starts.
Do I have to approve repairs before work begins?
Always. You get a written plan sorted into Now, Soon and Later. If HBi performs work you did not approve in writing, you do not pay for it.
More about Enjoy Owning Your Porsche or Exotic Again
From Porsche, Ferrari, Lamborghini, and McLaren to Bentley, Rolls-Royce, and select specialty vehicles, our team provides concierge-level ownership support across North Carolina and select surrounding areas.
HBi Was a Service Company Before It Was a Dealership.
HBi started by servicing, repairing, and restoring Porsche, Ferrari, McLaren, Lamborghini, and other exotic vehicles for enthusiasts who wanted more than a generic repair-shop experience. Before we ever sold cars, clients trusted us to diagnose problems, correct previous repairs, and help them understand what their vehicles actually needed.
Again and again, owners brought us cars that had been serviced without a complete plan. One concern had been addressed, but the rest of the vehicle had not been properly evaluated. Important maintenance was missed, repair history was unclear, and owners were left reacting to problems instead of confidently planning for them.
That is why we created the HBi Elite Exotic Service Visit. It combines specialist inspection, clear documentation, enclosed transportation, written approvals, and long-term ownership planning into one coordinated experience.
The goal: help you understand the car, protect its condition, and enjoy owning it without constantly wondering what will happen next.
Everything You Need to Understand, Protect, and Maintain the Car.
One coordinated visit combines inspection, planning, transportation, documentation, repair, and follow-up.
Enclosed Pickup & Delivery
We coordinate enclosed transportation for qualifying clients so you do not have to rearrange your schedule around a shop visit.
HBi Exotic Health Assessment
A detailed review of 111 inspection points, supported by technician notes, photos, and video when appropriate.
Ownership Roadmap
Recommendations are organized into clear Now, Soon, and Later priorities so you can make informed decisions without unnecessary pressure.
Service-History Review
Every recommendation is organized into Now, Soon, and Later so you'll know exactly what your vehicle needs today, what can wait, and how to confidently plan future maintenance.
OEM-Procedure Repairs
Repairs are completed using manufacturer procedures, appropriate diagnostic equipment, and parts suited to the vehicle and approved repair plan.
Written Approval Before Work
You review the findings and approve repairs before work begins. If you did not approve the work in writing, you do not pay for that unapproved work.
36-Month / 36,000-Mile Warranty
Qualifying repairs are backed by HBi's workmanship warranty, subject to the written warranty terms and exclusions.
Exotic Appearance Reset
Before return, qualifying vehicles receive an XPEL-safe exterior wash and interior refresh based on condition and service scope.
Digital Exotic Health Dossier
Every Elite Exotic Service Visit includes a digital record of inspection photos, completed work, recommendations, and service history updates. Many owners keep their HBi Digital Exotic Health Dossier to help protect resale value and provide confidence to future buyers.
How an HBi Elite Exotic Service Visit Works
Whether you're ten minutes away or across North Carolina, every visit follows the same organized process from your first conversation to final delivery.
- 01
Request Your Visit
Tell us about your Porsche or exotic, how you use it, any concerns you've noticed, and what you're hoping to accomplish during the visit.
- 02
Transportation & Scheduling
We'll schedule your appointment and coordinate enclosed transportation when applicable, making the process convenient regardless of where you're located.
- 03
HBi Exotic Health Assessment
Your vehicle receives our comprehensive inspection with technician notes, photos, video documentation, and a complete review of its overall condition.
- 04
Review & Approval
We explain our findings, prioritize what deserves attention now, and prepare a written estimate before any repair work begins.
- 05
Service & Quality Control
Once approved, repairs are completed using manufacturer procedures before the vehicle undergoes final quality inspection and preparation.
- 06
Delivery & Long-Term Planning
Your Porsche or exotic is returned along with your Digital Health Dossier and Ownership Roadmap so you know exactly what to expect going forward.
- 07
Preserve Maintenance Plan
For exotic owners who actually drive their cars.
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Rotates key fluids, filters, and systems on a schedule tuned for 8–25‑year‑old exotics.
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Addresses common age‑ and mileage‑based failures before they strand you.
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Pairs with your Exotic Health Reports so small items don’t turn into big surprises.
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Ideal for Porsche, Ferrari, McLaren, Lamborghini, Bentley, and Rolls‑Royce that see regular road use.
Typical visit investment: Varies by brand, year, and model. Your advisor will review options with you.
Heritage Maintenance Plan
Collector‑grade care for cars you want perfect for the next decade.
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Proactive replacement of time‑sensitive items like plugs, coils, water pump, and critical cooling components.
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Built around known weak points for Porsche, Ferrari, McLaren, Lamborghini, Bentley, and Rolls‑Royce platforms.
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Focuses on how the car feels: tight, confident, and “right” every time you drive it.
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Creates a service history and Exotic Health Dossier that reads like a brag sheet when you go to sell.
Typical visit investment: Determined by brand, year, model, and current condition.
How it works: During your HBi Elite Exotic Service Visit, your advisor will review your Exotic Health Report and help you decide whether Preserve or Heritage makes the most sense for your car and how you use it.
Every Recommendation Starts With Evidence.
Most repair shops simply tell you what needs attention. We believe you should be able to see it for yourself.
Every HBi Elite Exotic Service Visit includes technician documentation, detailed photographs, video when needed, and a clear explanation of why each recommendation matters. Instead of wondering whether a repair is necessary, you'll have the information needed to make confident, informed decisions.
We Come to Your Porsche or Exotic.
Your time is valuable, and driving several hours for service isn't always practical. That's why HBi offers enclosed pickup and delivery throughout North Carolina and select surrounding areas.
Whether you're in Charlotte, Raleigh, Asheville, Wilmington, Greensboro, Winston-Salem, the Lake Norman area, or beyond, our team coordinates transportation so servicing your Porsche or exotic is as convenient as possible.
Every transport is coordinated directly with our team, keeping your vehicle protected while eliminating the need to spend an entire day traveling to and from the shop.
Specialist Service for Porsche, Ferrari, McLaren, Lamborghini, and select specialty vehicles
HBi's foundation is Porsche, supported by experience with Ferrari, Lamborghini, McLaren, Bentley, Rolls-Royce, Audi R8, Ford GT, and other select performance and exotic vehicles.
Porsche
From modern daily-driven models to GT cars, Turbos, air-cooled vehicles, and track-focused builds, Porsche remains at the center of HBi's service experience.
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Factory-level diagnostics
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Scheduled and preventative maintenance
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Complex mechanical diagnosis
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Track preparation and setup
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Tires, alignment, and chassis work
Ferrari
Selected maintenance, inspection, diagnostic, and repair services for Ferrari owners seeking a specialist alternative to the traditional dealer process.
Lamborghini
Vehicle-specific maintenance, condition assessments, diagnostics, and selected repairs for qualifying Lamborghini models.
McLaren
Selected inspection, maintenance, diagnostic, and repair support for qualifying McLaren vehicles and ownership needs.
Bentley & Rolls-Royce
Concierge service support for qualifying luxury and high-performance grand touring vehicles.
Ford GT, Audi R8 & More
One-off supercars and select exotics are reviewed individually based on the model, required work, tooling, and parts availability.
When Waiting Four to Five Weeks Is Not an Option.
Standard scheduling can extend to four to five weeks during peak periods. HBi Elite Fast Track exists for owners who simply can't wait.
HBi limits the number of vehicles entering the workshop so each car receives the attention, documentation, and quality control it deserves. For qualifying vehicles and service requests, HBi Elite Fast Track provides a paid priority option that accelerates the first stage of the service process.
If we miss either your enclosed pickup within three business days or your inspection and estimate within 24 hours of your vehicle arriving at HBi, we'll refund your Fast Track fee. Approved repairs, transportation outside the included service area, parts, and standard service charges remain separate.
HBi Elite Fast Track
Designed for owners who can't wait weeks to begin the service process.
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Priority enclosed transportation coordination
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Priority initial inspection
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Inspection report & estimate within 24 hours
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Conditional refund guarantee
Clear Expectations Before, During, and After the Repair
Exotic-car ownership will always involve complexity. Our job is to remove the avoidable uncertainty from the service experience.
No-Surprise Invoice Promise
You review the findings and approve the repair plan before work begins. If HBi performs work you did not approve in writing, you do not pay for that unapproved work.
36-Month / 36,000-Mile Workmanship Warranty
Qualifying repairs are backed by HBi's workmanship warranty, subject to the written warranty terms, exclusions, vehicle use, supplied parts, and the nature of the repair.
OEM-Procedure Repair Standards
Repairs are completed using manufacturer procedures, appropriate diagnostic equipment, and parts selected for the vehicle and approved repair plan.
Evidence Before Recommendation
If we recommend a repair or service, you'll see it supported by technician findings, inspection photos, video, or technician notes whenever appropriate.
Priorities Without Pressure
Findings are organized into Now, Soon, and Later categories so you can address what matters without being pushed into completing everything at once.
Continued Ownership Support
Your service visit does not end when the vehicle leaves the shop. HBi remains available for follow-up questions, future planning, and continued support.
Warranty, transportation, Fast Track, appearance, and other benefits are subject to written eligibility requirements, geographic limits, exclusions, scheduling, parts availability, and vehicle condition.
We Limit New Elite Service Clients Each Month
To maintain exceptional communication and predictable turnaround times for existing clients, HBi accepts a limited number of new Elite Exotic Service clients each month.
Answers Before You Schedule
A few of the most common questions we receive from Porsche and exotic owners considering HBi for service.
Do you only work on Porsche vehicles?
Porsche is our primary specialty, but we also service Ferrari, Lamborghini, McLaren, Bentley, Rolls-Royce, Audi R8, Ford GT, and other select exotic and performance vehicles.
Do you offer enclosed pickup and delivery?
Yes. We coordinate enclosed transportation throughout North Carolina and select surrounding areas. We'll discuss the best transportation option when scheduling your visit.
Do I have to approve repairs before work begins?
Absolutely. After completing your inspection, we'll review our findings and provide a written estimate before any approved repairs begin.
How long does service usually take?
Every vehicle is different. Once your inspection is complete, we'll provide an estimated completion timeline based on the approved work and parts availability.
Do you work with factory warranties?
We can discuss your vehicle's warranty status during the scheduling process and explain how it may relate to the requested repairs or maintenance.
Can you maintain modified or track-driven cars?
Yes. Many of our clients enjoy spirited driving, PCA events, and track days. We'll tailor recommendations around how you actually use your vehicle.
How far do clients travel to HBi?
We regularly serve owners throughout North Carolina and surrounding states. Many clients never visit the dealership in person thanks to our enclosed transportation service.
What makes HBi different from a dealership?
Our goal is long-term ownership, not simply completing a repair. Every Elite Exotic Service Visit includes detailed documentation, a long-term ownership roadmap, transparent communication, and concierge-level support designed around both you and your vehicle.
We're Probably Not the Cheapest Shop. That's By Design.
If you're simply looking for the lowest-priced oil change or the quickest repair, HBi may not be the right fit—and that's okay.
The HBi Elite Exotic Service Visit was created for owners who want confidence every time their vehicle is serviced. They value clear communication, thorough inspections, documented findings, proper repair procedures, and a long-term plan for ownership.
Many of our clients have already experienced the traditional dealership process or a general repair shop. They're looking for something different: a team that understands Porsche and exotic vehicles, respects their time, and treats every car as if it were their own.
HBi Is a Great Fit If...
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You plan to keep your vehicle in exceptional condition.
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You appreciate documentation, transparency, and expert guidance.
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You value convenience, including enclosed pickup and delivery.
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You'd rather prevent problems than react to them.
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You want a long-term relationship with the team caring for your vehicle.
HBi May Not Be the Right Fit If...
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You're looking for the lowest price above everything else.
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You only want the quickest possible repair regardless of quality.
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You prefer making repair decisions without inspections or documentation.
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You're comparing shops based only on today's invoice instead of long-term ownership.
Tell Us About Your Porsche or Exotic
Share a few details about your vehicle, the service or repair you are considering, and the best way to reach you. An HBi Service Advisor will review your request and contact you to discuss scheduling, transportation, and the next step.
Owners come to us fromCaryChapel HillCharlotteDurhamGreensboroRaleighAshevilleConcordFayettevilleHickoryHigh PointHuntersvilleMooresvilleWinston Salem
Porsche & exotic service · HBi Auto