Porsche vehicles inside the HBi Auto service facility

HBi Certified Pre-Owned (an HBi Auto dealer program, not a manufacturer program)

HBi Auto · Mocksville, NC

HBi CPO Warranty & Coverage

Every HBi Certified vehicle passes a comprehensive inspection and includes warranty coverage, giving buyers confidence when purchasing a pre-owned Porsche or exotic.

Contact HBi ›Call (336) 810-8457

Since 2016Porsche & exotic specialists

111-pointHBi Certified inspection

EnclosedDelivery nationwide

One teamSales, service, detail & body

What HBi Certified means

111 points. 9 documentation checks. Two sign-offs.

Built from Porsche’s own CPO inspection standards and our years of servicing these cars. Every section below is checked and recorded before a car can carry the HBi Certified badge.

111-point inspectionThe report our technicians complete (PDF)3, 24 & 36-month coverageTerms at a glance (PDF)

BDocumentation9 checksSee what we check

CVehicle analysis log4 pointsSee what we check

DInterior39 pointsSee what we check

EWheels & tires6 pointsSee what we check

FDrive system & underbody16 pointsSee what we check

GExterior13 pointsSee what we check

HEngine compartment5 pointsSee what we check

IFluids6 pointsSee what we check

JTest drive22 pointsSee what we check

Side by side

HBi Certified vs. a typical used car

HBi CertifiedTypical used car

Inspection before sale111-point inspection plus 9 documentation checks, and required reconditioningVaries by seller

If it can’t passWe don’t certify it and don’t offer it for retail saleVaries by seller

Inspection resultsPublished line by line on the car page once approvedVaries by seller

See it before you buyLive video tour of the exact car before you send fundsUsually photos

Coverage at delivery3-month shakedown coverage, $0 deductible, on every HBi retail vehicleVaries by seller

Longer coverageOptional 24- or 36-month exclusionary coverage on eligible cars, $0 deductible, transferableVaries

Where repairs happenNationwide: OEM dealers, independent specialists and certified repair facilitiesVaries

Who prepares itPorsche and exotic specialists in our own service, detail and body shopsVaries

HBi Certified is an HBi Auto dealer program, not a manufacturer certified pre-owned program. The issued warranty contract controls coverage, limits and exclusions.

How a car becomes certified

Inspected, approved twice, then published

1
Inspect
A technician works through all 111 points and the documentation checks, with photos and per-wheel measurements.
2
Recondition
Anything that doesn’t pass is repaired before the car can be certified.
3
Foreman approves
The shop foreman reviews the finished inspection and signs off.
4
Sales manager approves
A second sign-off before anything is published.
5
Published on the car page
The full checklist appears on the car’s page, and the car gets the HBi Certified badge only when every applicable item passed.

Match your coverage to how long you plan to own the car. Every retail vehicle sold by HBi Auto includes a 3-month shakedown coverage window with a $0 deductible, and eligible Porsche and exotic vehicles can extend coverage to 24 or 36 months.

Why We Built Our Own CPO Program

Many of our clients wanted the confidence of a certified car, but a factory-backed CPO vehicle was often the only available option. Because we had already spent years maintaining these cars, we decided to create an HBi Certified program designed around how our clients actually buy, service, and drive them.

We started with Porsche’s extensive CPO inspection standards and worked with Darren Nitz at Dealer Coach to develop our own program. Every retail vehicle must pass HBi’s 111-point inspection and required reconditioning before sale. Each retail vehicle includes an initial 3-month shakedown coverage window, and most clients extend coverage to 24 or 36 months on eligible Porsche, exotic, and select other vehicles so protection matches how long they plan to keep the car. Approved repairs can be completed at an OEM dealership, qualified independent specialist, or certified repair facility nationwide.

The goal: thorough preparation and meaningful protection without locking the owner into a single service location.

A Porsche 911 on a lift in the HBi Auto service shop

Condition, function, safety, and required reconditioning.
Complimentary 3-month shakedown coverage on every HBi retail vehicle.
Optional 24- or 36-month terms on eligible vehicles.
OEM dealers, specialists, and certified repair facilities.

What HBi CPO Coverage Includes

Coverage applies nationwide and helps protect the major mechanical, electrical, drivetrain, climate, suspension, braking, and comfort systems listed in the applicable warranty agreement.

Engine

Covered internal engine components and related lubricated parts, subject to the issued contract.

Transmission

Covered automatic, manual, and dual-clutch transmission components listed in the warranty agreement.

Drivetrain

Covered drive axle, differential, transfer-case, and related drivetrain components.

Cooling System

Covered cooling-system components, including eligible pumps, fans, and related mechanical parts.

Fuel System

Covered fuel-delivery and fuel-management components identified in the applicable contract.

Steering

Covered steering-system components, including eligible mechanical and power-assisted parts.

Suspension

Covered suspension components and eligible electronically controlled suspension systems.

Braking System

Covered hydraulic, electronic, and mechanical braking components. Normal wear items remain excluded.

Air Conditioning

Covered air-conditioning and climate-control components listed in the applicable agreement.

Electrical Systems

Covered charging, starting, control-module, wiring, and related electrical components.

Comfort Electronics

Covered convenience and comfort electronics identified in the issued warranty contract.

Nationwide Repairs

Approved repairs may be completed at an OEM dealership, independent specialist, or certified repair facility.

The issued warranty contract controls. Covered components, limitations, exclusions, claim requirements, and eligibility vary by vehicle and term.

Protect More Than the Mechanical Components

HBi Certified coverage helps protect qualifying mechanical components. During purchase, you can also select optional plans designed around common road hazards, cosmetic damage, lost keys, damaged glass, and total-loss financial exposure.

Tire & Wheel Protection

Helps protect the tires and wheels connecting your Porsche or exotic to the road from covered hazards such as potholes, nails, glass, and road debris.

Tire replacement for covered structural road-hazard damage
Wheel replacement when covered damage prevents proper tire sealing or pressure retention
Approved mounting, balancing, valve stems, disposal fees, labor, and taxes
Towing reimbursement up to $250 per covered occurrence
$50 deductible per replacement claim
Transferable to a private-party buyer for a $50 fee

Best for: Low-profile tires, performance wheels, daily-driven vehicles, and owners concerned about expensive road-hazard damage.

Key, Dent & Glass Protection

Helps address several of the most common ownership expenses without relying solely on your primary auto-insurance policy.

Repair or replacement of covered lost, stolen, or damaged keys and electronic key fobs
Paintless Dent Repair for qualifying minor dents and dings
Repair or replacement of covered windshields and other automotive glass
Coverage terms may include lockout assistance
Certain plans may offer covered repairs without a deductible
Transferability may be available under the selected plan

Best for: Owners who want added protection against everyday cosmetic damage, expensive keys, and unexpected glass repairs.

Guaranteed Auto Protection

If a financed or leased vehicle is declared a covered total loss, GAP may help cover the difference between the vehicle's actual cash value and the remaining eligible loan or lease balance.

Helps reduce eligible negative-equity exposure after a covered total loss
Designed to complement—not replace—primary auto insurance
May be especially valuable with a smaller down payment
Helpful consideration for longer finance terms
Available for qualifying financed or leased purchases
Coverage, limits, exclusions, and eligibility vary by agreement

Best for: Qualifying clients who want to reduce the potential financial gap between an insurance settlement and their remaining balance.

Choose the Protection That Fits Your Ownership Plan

These plans are optional and are not required to purchase an HBi Certified vehicle. Your HBi representative can explain current eligibility, coverage limits, deductibles, exclusions, pricing, and available terms before you decide.

Optional protection-plan availability varies by vehicle, financing, provider, state, and selected agreement. Terms, conditions, exclusions, deductibles, limits, and eligibility requirements apply. See HBi Auto for complete current plan documents.

What Vehicles Qualify?

Every vehicle HBi Auto offers for retail sale includes a complimentary 3-month shakedown coverage window; extended 24- and 36-month terms are available on eligible vehicles.

To qualify for optional 24- or 36-month extended coverage, Porsche vehicles are generally required to be no more than 10 years old or have fewer than 120,000 miles. Exceptions may apply.

Ferrari, McLaren, and Lamborghini vehicles generally follow similar age and mileage guidelines. Eligibility for other makes depends on the specific vehicle, VIN, condition, age, mileage, and available contract.

Coverage terms

Every HBi retail vehicle includes a 3-month shakedown coverage window with a $0 deductible. Eligible vehicles can extend to 24 or 36 months during that first window, so protection lines up with how long you plan to own the car.

	3-month shakedown	24-month	36-month
Cost	Included on every HBi retail vehicle	Optional	Optional
When to add it	Starts at delivery	Within the first 3 months	Within the first 3 months
Eligible cars	Every vehicle HBi sells retail	Eligible Porsche, Ferrari, McLaren, Lamborghini and select others	Eligible Porsche, exotic and select others, by VIN, age, mileage and contract
Age / miles	Any retail vehicle	Generally up to 10 years or 120,000 mi, with exceptions	Generally up to 10 years or 120,000 mi, with exceptions
Coverage type	Shakedown coverage window	Exclusionary	Exclusionary
Deductible	$0	$0 on approved covered repairs	$0 on approved covered repairs
Transferable	Per contract	Yes, per contract procedures	Yes, per contract procedures
Best for	Taking delivery and getting to know the car	Keeping the car 2–3 years	A 3-year ownership horizon
Repairs	Nationwide at OEM dealerships, independent specialists and certified repair facilities
Not covered	Maintenance, tires, brake wear items, cosmetic concerns, normal wear, pre-existing conditions and other exclusions identified in the issued contract.

Exclusionary coverage means covered mechanical and electrical components are protected unless the agreement specifically excludes them. The issued warranty contract controls coverage, limits, exclusions and eligibility.

111-point inspectionThe report our technicians complete (PDF)3, 24 & 36-month coverageTerms at a glance (PDF)

How the Claims Process Works

01
Visit a Repair Facility
Take the vehicle to an OEM dealership, independent specialist, or certified repair shop and have the concern diagnosed.
02
Contact the Warranty Company
You or the repair facility calls the number shown on the warranty contract and provides the contract number.
03
Approval and Payment
After the claim is approved, the warranty company pays the repair facility directly for covered work.

HBi CPO Warranty FAQ

What vehicles qualify for HBi CPO coverage?

Every vehicle HBi Auto sells as a retail unit includes complimentary 3-month shakedown coverage. For optional 24- or 36-month coverage, Porsche vehicles generally must be no more than 10 years old or have fewer than 120,000 miles, with exceptions. Ferrari, McLaren, and Lamborghini generally follow similar guidelines. Other makes are evaluated individually.

What is covered?

Coverage includes eligible engine, transmission, drivetrain, cooling, fuel, steering, suspension, braking, air-conditioning, electrical, and comfort-electronics components listed in the applicable warranty agreement.

Can I extend the coverage?

Yes. The included 3-month coverage is designed as an initial shakedown window. Eligible vehicles may extend coverage to 24 or 36 months so protection more closely matches how long you plan to keep the car. The extension must be purchased within the initial 3-month coverage period.

Is the 3-month coverage enough on its own?

In most cases, no. The complimentary 3-month coverage is there to protect you as you take delivery and start driving the car. If you plan to own the vehicle beyond that window, we recommend matching coverage to your expected ownership period with a 24- or 36-month term on eligible vehicles.

Is there a deductible?

No. Approved covered repairs under the applicable HBi CPO agreement have a $0 deductible.

Where can I use the coverage?

Coverage is usable nationwide at Porsche dealerships, other OEM dealerships, independent specialists, and certified repair facilities.

What is not covered?

Optional 24- and 36-month plans are exclusionary coverage. Common exclusions include routine maintenance, tires, brake pads and other wear items, cosmetic damage, normal deterioration, pre-existing conditions, and other items listed in the contract.

How do I file a claim?

Take the vehicle to a qualifying repair facility for diagnosis. You or the repair shop then calls the warranty-company phone number shown on the contract and provides the contract number. Once approved, the warranty company pays the repair facility for covered work.

Can I purchase coverage anywhere in the United States?

Yes. Available coverage may be purchased by eligible customers throughout the United States, subject to the specific vehicle, contract availability, and applicable requirements.

Is the warranty transferable?

Yes. Coverage is transferable according to the transfer procedures and requirements stated in the applicable contract.

How does the 111-point inspection affect eligibility?

Every retail vehicle must pass HBi Auto’s 111-point inspection and required reconditioning. If a vehicle cannot pass, HBi will not certify it and will not offer it for retail sale.

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