Just sold a car to these guys. Billy was great to work with, making things easy. I have not bought from them but they definitely made selling my car a good experience. Thanks Billy
Great experience! Gaige, Taylor and Evan were all helpful with my buying experience. Very professional and an easy online buying transaction to speed up the process.
Great experience! Gaige, Taylor and Evan were all helpful with my buying experience. Very professional and an easy online buying transaction to speed up the process.
Brought my 2013 Boxster in for troubleshooting an issue. Very good communication and professionalism. I would recommend HBI for service and maintenance needs.
Problem fixed, took a little to long to diagnose but got the problem, car runs fine now. My car was detailed when I received it and that was a nice treat.
Problem fixed, took a little to long to diagnose but got the problem, car runs fine now. My car was detailed when I received it and that was a nice treat.
IF YOU ARE AN OUT OF STATE BUYER, THIS IS FOR YOU: I did my research about HBI and their expertise in Porsche specifically, I also checked most if not all reviews on google and dealership websites to see customer feedback before applying to purchase. I live in Michigan and I found a 2016 Porsche Cayenne E-Hybrid with 76030 miles on it for a great price. I was contacted by HBI after inquiring online. We set up a live video to check out the car. Steven was great to work with as my first point of contact. I really liked the car in pictures and videos so I decided that I would continue with the purchase. BEWARE: IF YOU DO PAY THE DEPOSIT IT IS NON REFUNDABLE IF YOU DECIDE TO OPT OUT OF PURCHASING THE VEHICLE. After checking the carfax and the maintenance done on the vehicle throughout its life I decide to purchase the car. The transportation costs were about $600 which was completely fine with me, and in general the car looked amazing in person. It did have slight damage wear the trim was loose on the front bumper but I had prior experience as a mechanic and love handy work so it was an easy fix. Other than that, the car is very clean, drives great, and I fell in love honestly. They didn't exaggerate when they said I was going to love the car. As for the purchase process, I am waiting on the title by mail and It took about 2 weeks to get the car (from seeing it online) which is pretty quick to me. I received it on saturday at 1 PM which was cool. They did sell me their 4 year maintenance plan which to me was worth the price if used properly. as well as a 3 year warranty which after I read the details I was down to accept it. (ease of mind on a used car is nice). I would definitely recommend buying from these guys as they are very professional, and their teamwork is great as I was contacted by several employees from their side working on getting me my car as quick as possible. thank you HBI! Thank you Steven for the awesome experience!
Helpful responsive to my questions friendly understanding and professional. Steven was especially understanding when my bank fouled up the wire transfer. Highly recommend.
Helpful responsive to my questions friendly understanding and professional. Steven was especially understanding when my bank fouled up the wire transfer. Highly recommend.
Steve and his team are amazing. Very professional, knowledgeable, and polite. No high pressure sales tactics, just great guys who know and love their cars. I would highly recommend them to anyone looking to buy a Porsche. Although I did not end up purchasing from them (only because I wanted a very specific trim and did not want to wait for it to be available), I enjoyed my time with them more than any other dealer I have interacted with. I sincerely look forward to working with them in the future when it is time to purchase my next vehicle.
We had a great experience with you guys. Sorry it was so late! Thanks for putting in the extra time and effort to make it a great experience!!! We definitely will be back!!
Taylor has helped with basic and advanced service on my Gallardo several times. He's knowledgeable about my options on issues ranging from basic service, tire replacement, to windshield replacement. Taylor is my first call when I need an assist.
Taylor has helped with basic and advanced service on my Gallardo several times. He's knowledgeable about my options on issues ranging from basic service, tire replacement, to windshield replacement. Taylor is my first call when I need an assist.
Just sold a car to these guys. Billy was great to work with, making things easy. I have not bought from them but they definitely made selling my car a good experience. Thanks Billy
Great experience! Gaige, Taylor and Evan were all helpful with my buying experience. Very professional and an easy online buying transaction to speed up the process.
IF YOU ARE AN OUT OF STATE BUYER, THIS IS FOR YOU: I did my research about HBI and their expertise in Porsche specifically, I also checked most if not all reviews on google and dealership websites to see customer feedback before applying to purchase. I live in Michigan and I found a 2016 Porsche Cayenne E-Hybrid with 76030 miles on it for a great price. I was contacted by HBI after inquiring online. We set up a live video to check out the car. Steven was great to work with as my first point of contact. I really liked the car in pictures and videos so I decided that I would continue with the purchase. BEWARE: IF YOU DO PAY THE DEPOSIT IT IS NON REFUNDABLE IF YOU DECIDE TO OPT OUT OF PURCHASING THE VEHICLE. After checking the carfax and the maintenance done on the vehicle throughout its life I decide to purchase the car. The transportation costs were about $600 which was completely fine with me, and in general the car looked amazing in person. It did have slight damage wear the trim was loose on the front bumper but I had prior experience as a mechanic and love handy work so it was an easy fix. Other than that, the car is very clean, drives great, and I fell in love honestly. They didn't exaggerate when they said I was going to love the car. As for the purchase process, I am waiting on the title by mail and It took about 2 weeks to get the car (from seeing it online) which is pretty quick to me. I received it on saturday at 1 PM which was cool. They did sell me their 4 year maintenance plan which to me was worth the price if used properly. as well as a 3 year warranty which after I read the details I was down to accept it. (ease of mind on a used car is nice). I would definitely recommend buying from these guys as they are very professional, and their teamwork is great as I was contacted by several employees from their side working on getting me my car as quick as possible. thank you HBI! Thank you Steven for the awesome experience!
Steve and his team are amazing. Very professional, knowledgeable, and polite. No high pressure sales tactics, just great guys who know and love their cars. I would highly recommend them to anyone looking to buy a Porsche. Although I did not end up purchasing from them (only because I wanted a very specific trim and did not want to wait for it to be available), I enjoyed my time with them more than any other dealer I have interacted with. I sincerely look forward to working with them in the future when it is time to purchase my next vehicle.
We had a great experience with you guys. Sorry it was so late! Thanks for putting in the extra time and effort to make it a great experience!!! We definitely will be back!!
Had them replace the PPF on the mirrors on our Audi A6. They gave us the car back with bubbles and wrinkles in the edges of the PPF. They offered to redo it and said the manager would call us to set up the appointment but no one ever contacted us. We called up multiple times and were told Gauge would contact us but we still haven't heard anything after a year of trying. They have even called us asking if there are any services we would like done and when we mention still waiting to get our mirrors fixed they say they will let Gauge know and will be contacted but we never are. We tried and tried but it seems unless you own a super car they don't seem to care. ***UPDATE*** They contacted me and apologized for dropping the ball. They came and picked up the car at our home and took care of the issues. They also did a full interior and exterior detail and the car looks amazing! They definitely redeemed themselves with their exceptional service.
I can't say enough great things about HBI. I have purchased a 2021 Porsche GT4 and a 2018 Porsche GT3 from these guys this year and "above and beyond" takes on a new meaning there. From the first conversation with Jose, negotiating the purchase with Brian, and the sincere attention given from Patrick in service I couldn't be happier. And, I should mention Matt Dronet handling the track alignment. This guy knows his stuff and was happy to talk through what I was wanting, offered suggestions, listened and nailed the execution. I wish I were closer to this team of professionals but until then I'll use the pick-up and delivery service.
I can't say enough great things about HBI. I have purchased a 2021 Porsche GT4 and a 2018 Porsche GT3 from these guys this year and "above and beyond" takes on a new meaning there. From the first conversation with Jose, negotiating the purchase with Brian, and the sincere attention given from Patrick in service I couldn't be happier. And, I should mention Matt Dronet handling the track alignment. This guy knows his stuff and was happy to talk through what I was wanting, offered suggestions, listened and nailed the execution. I wish I were closer to this team of professionals but until then I'll use the pick-up and delivery service.
These guys went above and beyond to help me get into my new tesla plaid! Great group of people to work with! Jose went above and beyond to make certain i was happy and communicated every single step of the way! This is the way car buying always should be! Definitely one of my best experiences when purchasing! Will do business in the future for sure!
Excellent experiences with Billy and the whole crew. Bought a 2015 Ferrari California T with 5000 miles at, an excellent price. A month later, the rear view mirror developed a death rattle. This was probably the result of letting friends drive the car (without my being in the vehicle). They likely wrestled the mirror into submission, loosening the ball joint. HBI fixed it on the spot- at no charge. Very happy with the purchase transaction, the repair and with the car.Also, the detail department did a phenomenal PPF job on my 2020 Aston Martin Vantage. When the warranty on that car expires, HBI will be my first stop for service/repairs. Nothing against Foreign Cars Charlotte. I just hate driving down there.I have also had HBI sell a Toyota for me on consignment. I’m so pleased with the relationship that has developed with them, I’m leaving those proceeds on deposit while we look for the next purchase!
Excellent experiences with Billy and the whole crew. Bought a 2015 Ferrari California T with 5000 miles at, an excellent price. A month later, the rear view mirror developed a death rattle. This was probably the result of letting friends drive the car (without my being in the vehicle). They likely wrestled the mirror into submission, loosening the ball joint. HBI fixed it on the spot- at no charge. Very happy with the purchase transaction, the repair and with the car.<br><br>Also, the detail department did a phenomenal PPF job on my 2020 Aston Martin Vantage. When the warranty on that car expires, HBI will be my first stop for service/repairs. Nothing against Foreign Cars Charlotte. I just hate driving down there.<br><br>I have also had HBI sell a Toyota for me on consignment. I'm so pleased with the relationship that has developed with them, I'm leaving those proceeds on deposit while we look for the next purchase!
Problem fixed, took a little to long to diagnose but got the problem, car runs fine now. My car was detailed when I received it and that was a nice treat.
Helpful responsive to my questions friendly understanding and professional. Steven was especially understanding when my bank fouled up the wire transfer. Highly recommend.
Taylor has helped with basic and advanced service on my Gallardo several times. He's knowledgeable about my options on issues ranging from basic service, tire replacement, to windshield replacement. Taylor is my first call when I need an assist.
Always a superb experience at HBi Auto! Concierge level service! Gaige was so helpful and he made the buying process easy! And I will always have my Porsche serviced by HBi Auto - no one better!!!
Taylor was very helpful in getting my Boxster and Cayenne serviced. Both were completed quickly and Matt pointed out damage to one tire that I had not seen. I will definitely recommend HBI to others that for their Porsche.
Taylor was very helpful in getting my Boxster and Cayenne serviced. Both were completed quickly and Matt pointed out damage to one tire that I had not seen. I will definitely recommend HBI to others that for their Porsche.
Jose did a great job of educating me on the vehicle being purchased, as well as, services that HBI offered. When noticing an issue, he immediately connected me with the resources to get everything corrected to the best of his ability to make sure HBI is selling the best quality! Thanks
Posted on cars.com by By Johnnie Duncan on DealerRater
DealerRater Rating
4.30
★★★★☆
97 Reviews
Great experience! Gaige, Taylor and Evan were all helpful with my buying experience. Very professional and an easy online buying transaction to speed up the process.
Brought my 2013 Boxster in for troubleshooting an issue. Very good communication and professionalism. I would recommend HBI for service and maintenance needs.
Problem fixed, took a little to long to diagnose but got the problem, car runs fine now. My car was detailed when I received it and that was a nice treat.
Helpful responsive to my questions friendly understanding and professional. Steven was especially understanding when my bank fouled up the wire transfer. Highly recommend.
Taylor has helped with basic and advanced service on my Gallardo several times. He's knowledgeable about my options on issues ranging from basic service, tire replacement, to windshield replacement. Taylor is my first call when I need an assist.
Always a superb experience at HBi Auto! Concierge level service! Gaige was so helpful and he made the buying process easy! And I will always have my Porsche serviced by HBi Auto - no one better!!!
Taylor was very helpful in getting my Boxster and Cayenne serviced. Both were completed quickly and Matt pointed out damage to one tire that I had not seen. I will definitely recommend HBI to others that for their Porsche.
Taylor was very helpful in getting my Boxster and Cayenne serviced. Both were completed quickly and Matt pointed out damage to one tire that I had not seen. I will definitely recommend HBI to others that fo
Posted on DealerRater by CDYARDLEY
Verified Customer
Verified Customer
This is the 2 nd great experience. Biggest disappointment was the car had window tint in the pics and arrived with out tint. Will buy from HBI again.
Posted on DealerRater by erkelch
Verified Customer
Verified Customer
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