Customer Reviews

Good dealer. Professional, and actual car enthusiasts. Shop is impressive and set up to work on high level autos. I am local to the dealer. Owner and his family a

The overall experience from the initial inquiry thru the sales process, closing and delivery were outstanding!

Good dealer. Professional, and actual car enthusiasts. Shop is impressive and set up to work on high level autos. I am local to the dealer. Owner and his family are long time car folks and know most aspects of the business, including sale, service, repair. Honestly, better than 90% of new car dealers. They have good business values.

The overall experience from the initial inquiry thru the sales process, closing and delivery were outstanding!

Attentive to needs, service is excellent. Knowledgeable about the car issues and problems regarding Porsche parts and mechanics.

Attentive to needs, service is excellent. Knowledgeable about the car issues and problems regarding Porsche parts and mechanics.

The team at HBI is great. Took my vehicle there for servicing of the air suspension system. Unfortunately, they ultimately weren't able to fix the issue, but it wasn't their fault... because there wasn't a fault code, the air suspension system wouldn't allow them to force nitrogen back into the system. Rating 5 stars because they advised me on what I need to do to resolve the issue and they didn't charge me for the diagnostic time they put in.

This dealership was great to work with and able to answer all of my questions. I would definitely purchase from them again in the future.

This dealership was great to work with and able to answer all of my questions. I would definitely purchase from them again in the future.

Great customer service and high quality work. A great alternative to dealer service for all types of work.

HBI has a professional and knowledgeable staff. Billy, Taylor, Robert and Gaige have been amazing to work with through the years. I highly recommend HBI Auto

Great customer service and high quality work. A great alternative to dealer service for all types of work.

HBI has a professional and knowledgeable staff. Billy, Taylor, Robert and Gaige have been amazing to work with through the years. I highly recommend HBI Auto

Excellent experiences with Billy and the whole crew.  Bought a 2015 Ferrari California T with 5000 miles at, an excellent price.  A month later, the rear view mirror developed a death rattle.  This was probably the result of letting friends drive the car (without my being in the vehicle).  They likely wrestled the mirror into submission, loosening the ball joint.  HBI fixed it on the spot- at no charge.  Very happy with the purchase transaction, the repair and with the car.<br><br>Also, the detail department did a phenomenal PPF job on my 2020 Aston Martin Vantage.  When the warranty on that car expires, HBI will be my first stop for service/repairs.  Nothing against Foreign Cars Charlotte.  I just hate driving down there.<br><br>I have also had HBI sell a Toyota for me on consignment.  I'm so pleased with the relationship that has developed with them, I'm leaving those proceeds on deposit while we look for the next purchase!

Absolutely the best experience I ever had in buying an exotic car. Jose and Billy were the best , I am sure I will see them again for the next Porsche

It was great working with the team at HBi. Everyone was responsive, helpful and professional. Process was easy and the truck was cleaned up, ready to go when we arrived. It looked even better in person than the photos and video conference the team coordinated to look at the truck before making the trip to pick it up. Most importantly my dad is loving the truck we got.

I’d like thank Jose and the rest of the HBI staff for making my first out of state vehicle purchase an over all good experience!????????

Luscious and others were awesome on providing me details, photos, and live videos of the car and in orchestrating the long distance transaction and getting the car delivered to me in SC. The car is even nicer than what the photos and videos portrayed. It was really great and helpful after loosing my previous P car in an accident caused by another. Thanks again to the whole HBi team

Great customer service. Before and after the sale. I would definitely buy from them again. I highly recommend HB1 auto.

Every step was professional and easy, from sales to financing to enclosed delivery of the car. Billy and Jamie are excellent to work with and I couldn’t recommend them more highly. When it’s time to upgrade my ‘04 C4S cabriolet I’ll be working with them again!

The team at HBI is great. Took my vehicle there for servicing of the air suspension system. Unfortunately, they ultimately weren't able to fix the issue, but it wasn't their fault... because there wasn't a fault code, the air suspension system wouldn't allow them to force nitrogen back into the system. Rating 5 stars because they advised me on what I need to do to resolve the issue and they didn't charge me for the diagnostic time they put in.

Absolutely the best experience I ever had in buying an exotic car. Jose and Billy were the best , I am sure I will see them again for the next Porsche

It was great working with the team at HBi. Everyone was responsive, helpful and professional. Process was easy and the truck was cleaned up, ready to go when we arrived. It looked even better in person than the photos and video conference the team coordinated to look at the truck before making the trip to pick it up. Most importantly my dad is loving the truck we got.

I’d like thank Jose and the rest of the HBI staff for making my first out of state vehicle purchase an over all good experience!????????

Luscious and others were awesome on providing me details, photos, and live videos of the car and in orchestrating the long distance transaction and getting the car delivered to me in SC. The car is even nicer than what the photos and videos portrayed. It was really great and helpful after loosing my previous P car in an accident caused by another. Thanks again to the whole HBi team

Great customer service. Before and after the sale. I would definitely buy from them again. I highly recommend HB1 auto.

Every step was professional and easy, from sales to financing to enclosed delivery of the car. Billy and Jamie are excellent to work with and I couldn’t recommend them more highly. When it’s time to upgrade my ‘04 C4S cabriolet I’ll be working with them again!

Good guys... ill be back.

I have read a few of the despondent purchasers on HBI google review....some of these sound ridiculous.....ashtray, pine needles etc.....HBI has been great to me..5 Stars out of 5 Stars!! ..I am in business and I understand that some issues will happen but HBI is a good fair company if you are fair with them in my personal opinion...now onto my review and experience on my F430 purchase in December 2022. Why be ordinary like everyone else or be extraordinaire driving a cooool special car? Jose Finance Manager (great guy)helped me get an incredible low payment on my HBI 2005 Converted 6 Speed Ferrari F430 (490 HP) of less than $1600 for around 190K car!! My factory F430 race car is the fastest car that I have ever driven so far....when the exhaust valves open around 4000 RPM you hear the engine get much louder....so cool. The HBI 6 speed F430 conversion is expertly done my son and I are so happy with the gated sounds going thru the gears. Also, I can payoff early with no penalty if I want too. Jose helped my ten year + dream of owning a Ferrari ????. After applying for financing with Jose and getting approved and Jose letting me know how low my payment was going to be.....My son and I drove to HBI dealership and everything was accurate and true that Jose told me and I signed the paperwork and drove my beautiful HBI converted manual gated Ferrari home to Ohio, 7 hours away( what a great experience driving this car home). My car is not going to be a trailer queen, my son are going to drive and enjoy the car especially now that HBI installed the affordable Paint Correction, PPF and Ceramic Coat HBI system (Gaige is awesome). I had everything pre approved and was out the door after a test drive in less than 2 12 hours. Insurance information.....my Italian dream car Picasso was only $860.00 a year full cover insurance thru Safeco on my home policy ????.... If you do your do your homework ahead before going to the HBI dealership than your paperwork and experience will go smooth at the dealership. HBI sells a lot of expensive cars and has a wonderful detail shop. I really encourage any potential buyers to watch the HBI YouTube videos to understand more about the special cars that HBI sells. While waiting on Jose for a few minutes to install my temporary plate before we drove back to Ohio, I talked to my son about our next prancing horse Ferrari to put in the stable at home....We looked at a beautiful Black Ferrari 458 naturally aspirated 562HP in the HBI parking lot....I told Jose that I would love to have that car in the future....he said that was the owners car????. HBI is truly my partner now and helping me maintain my exotic car now and in the future. HBI transportation department picked up and delivered my car when I had the full PPF service done. HBI is the only company that I will trust to work on my F430 period.

I bought a Porsche 911 Carerra S from HBI in December. Couldn't be happier. The car is awesome and I got a great deal on it. The car was delivered in excellent condition and Jose made the entire process easy. Their inventory of cars is very hot. I can definitely recommend this place.

Had a great experience working with Lucius from Hbi Auto. Super responsive, helpful and knowledgeable and went out of his way to give me all the information I needed, even setting up a virtual tour for me after shop hours. In fact, everyone at Hbi went above and beyond to make sure I was being looked after. A really refreshing change to the usual used car shopping experience!

HBI performed 40k service on our Macan. Job was done in a timely manner and vehicle came back nicely detailed. Everyone was very courteous and professional. Will definitely continue to have them service the Macon. Best deal out of other facilities.

I must admit to some trepidation in purchasing a 6 figure vehicle from a used car dealer in North Carolina while I reside in Florida. I had all sorts of nightmare images of a dilapidated broken down Porsche 911S being delivered to my doorstep and me having no recourse. However, after speaking at length with Jose, and especially with their Porsche specialist Scott, I felt that HBI was a legitimate concern worthy of my business. And they passed with flying colors. They promptly delivered a mechanically perfect 3 year old car that looks and drives like it's brand new. A nice touch was the full gas tank. Every promise made was a promise kept. I didn't get a bargain, I wasn't looking for one, but I did get a fine automobile at a fair price. They have earned my trust and I believe that they will earn yours also.

I called to offer a Performance boat in trade. They did not really do that but they contacted a few Brokers nearby. Went out of their way. Good people. If I can sell the boat I will do business wit HBi.

I cannot express how pleasant of an experience it was working with Lucius. The customer service here is literally second to none. From the receptionist that answered the phone to the immediate call back from Lucius it was an excellent experience. I am an out-of-state buyer, so Lucius FaceTimed me and went through every square inch of the car. His thoroughness was incredibly impressive. He even told me about areas to look at on a used car that I never even thought of, and I am a car driving and buying enthusiast. A huge added benefit is that Lucius is incredibly knowledgeable about the mechanical aspects of the as well as the features and benefits. I am not sure exactly what his position is there, but if you told me, he was the owner I would absolutely believe that because of the wayhe takes pride in his work and customer service. Kudos to HBi for giving me an amazing experience in an industry that is severely lacking that.

HBI performed 40k service on our Macan. Job was done in a timely manner and vehicle came back nicely detailed. Everyone was very courteous and professional. Will definitely continue to have them service the Macon. Best deal out of other facilities.

I must admit to some trepidation in purchasing a 6 figure vehicle from a used car dealer in North Carolina while I reside in Florida. I had all sorts of nightmare images of a dilapidated broken down Porsche 911S being delivered to my doorstep and me having no recourse. However, after speaking at length with Jose, and especially with their Porsche specialist Scott, I felt that HBI was a legitimate concern worthy of my business. And they passed with flying colors. They promptly delivered a mechanically perfect 3 year old car that looks and drives like it's brand new. A nice touch was the full gas tank. Every promise made was a promise kept. I didn't get a bargain, I wasn't looking for one, but I did get a fine automobile at a fair price. They have earned my trust and I believe that they will earn yours also.

Enjoyable experience with no pressure at all.

I definitely recommend the guys and girls at HBI auto, my salesman, Emilio, took care of all of my questions and needs within a timely fashion and gave me a great deal on my 2009 Lamborghini Gallardo. They were all very transparent through the process and helped me arrange shipping from South Carolina to my home state, New Mexico. Thank you guys for the great service!

I wanted to say how pleased I was with the service and professionalism that Taylor, Daniel and the crew provided at HBI. I had full engine out service on my 03 996 track car. From the transportation to allowing me to see the motor and discuss the work to completion. I would highy recommend HBI to any PCA member or enthusiasts. Sept 2, 2022 - Another great experience at HBI. Brandon and Daniel are top notch.

Excellent experiences with Billy and the whole crew.  Bought a 2015 Ferrari California T with 5000 miles at, an excellent price.  A month later, the rear view mirror developed a death rattle.  This was probably the result of letting friends drive the car (without my being in the vehicle).  They likely wrestled the mirror into submission, loosening the ball joint.  HBI fixed it on the spot- at no charge.  Very happy with the purchase transaction, the repair and with the car.<br><br>Also, the detail department did a phenomenal PPF job on my 2020 Aston Martin Vantage.  When the warranty on that car expires, HBI will be my first stop for service/repairs.  Nothing against Foreign Cars Charlotte.  I just hate driving down there.<br><br>I have also had HBI sell a Toyota for me on consignment.  I'm so pleased with the relationship that has developed with them, I'm leaving those proceeds on deposit while we look for the next purchase!

Good dealer. Professional, and actual car enthusiasts. Shop is impressive and set up to work on high level autos. I am local to the dealer. Owner and his family are long time car folks and know most aspects of the business, including sale, service, repair. Honestly, better than 90% of new car dealers. They have good business values.

The overall experience from the initial inquiry thru the sales process, closing and delivery were outstanding!

Attentive to needs, service is excellent. Knowledgeable about the car issues and problems regarding Porsche parts and mechanics.

This dealership was great to work with and able to answer all of my questions. I would definitely purchase from them again in the future.

Great customer service and high quality work. A great alternative to dealer service for all types of work.

HBI has a professional and knowledgeable staff. Billy, Taylor, Robert and Gaige have been amazing to work with through the years. I highly recommend HBI Auto

I cannot say enough amazing things about Lucius Taylor and the entire staff at HBI Auto! I purchased a car from Lucius sight unseen just by talking with Lucius over the phone. The entire process from negotiations to closing the transaction was so nice and honest. These guys are straight up amazing people that have one thing on their mind and that is to make the customer happy! Lucius went above and beyond his duties with me. Phone calls, emails and texts were constant and extremely professional and always keeping me updated. I wanted to do some modifications to the car and HBI said "no problem we will take care of all of them for you" and they did! I purchased the car over 3 months ago and HBI had no issues keeping the car and making sure I was happy with the after market work done. I trusted HBI with my purchase and they proved over and over again they are an amazing dealer to work with. I WAS MORE THEN HAPPY AND I WILL BE BUYING MANY MORE CARS FROM Lucius and HBI Auto in the future. Customer for life! Thanks HBI Auto

I purchased a beautiful Red 2005 Ferrari F430 from HBI in December 2022. One of my decisions I ever made…..wanted this F430 car for 10 years +…..Jose and the HBI team made this purchase enjoyable. HBI is a full service dealer from service to paint correction and PPF service. I live in Ohio and HBI can effortlessly pickup and redeliver your exotic car as they have did for for me recently. My 18 year old Red 6 speed Gated Ferrari looks like a brand new model….Why be ordinary when you can be extraordinary! Jose helped me buy this car for under $1600 per month with no early prepayment penalties……I have a great trusted partner taking care of my car with HBI. In the future I will be following HBI for a F458 ????

What an amazing adventure! these guys are the best I ever met. Really professional and prepare. Always available for pieces of advice. My 991.2 Carrera S Miami Blue is simply amazing. The price was right and Jose went the extra mile to work with me. The owner is just a great guy! Will see you again for sure.

Just purchased a Ferrari 458 from Jose, had a great experience! The car was just as described! He had shared with me all of the information on the car as well, as the documentation of the service being performed, and inspection. It was a out of state purchase which is always worry-some, but after seeing the car on FaceTime I felt comfort. I look forward to working with Jose again.

Bought a 2019 911 S today. Flew in to complete deal. Word of warning, if don't complete deal, lose 2500$ deposit. I was very comfortable w all aspects of transaction. Love my new/ used car. Jose a real car guy.

Bought a 2019 911 S today. Flew in. Inspected, confirmed title and condition, paid, drove out. Jose a car guy, been in the business a long time. Saved 10 to 15k$ vs dealer, win/win. 6M$ inventory, 30 cars/month. Not a small outfit.

Everyone is very friendly and helpful...had Porsche Cayenne serviced and they came to my home and loaded in enclosed car hauler...did service work...and preformed complimentary detail job before delivering...will use HBI again in the future...

Good dealer. Professional, and actual car enthusiasts. Shop is impressive and set up to work on high level autos. I am local to the dealer. Owner and his family a

The overall experience from the initial inquiry thru the sales process, closing and delivery were outstanding!

Attentive to needs, service is excellent. Knowledgeable about the car issues and problems regarding Porsche parts and mechanics.

This dealership was great to work with and able to answer all of my questions. I would definitely purchase from them again in the future.

Great customer service and high quality work. A great alternative to dealer service for all types of work.

HBI has a professional and knowledgeable staff. Billy, Taylor, Robert and Gaige have been amazing to work with through the years. I highly recommend HBI Auto

I purchased a beautiful Red 2005 Ferrari F430 from HBI in December 2022. One of my decisions I ever made…..wanted this F430 car for 10 years +…..Jose and the HBI team made this purchase enjoyable. HBI is a f

Bought a 2019 911 S today. Flew in to complete deal. Word of warning, if don't complete deal, lose 2500$ deposit. I was very comfortable w all aspects of transaction. Love my